Protyre Southport saves customer over £1000 with DPF product

Protyre Southport saves customer over £1000 with DPF product

27 Feb

By David Sholicar

In November 2018, Protyre customer Mr Thompson brought his Nissan Qashqai into the Southport branch of Protyre to get a second opinion. The DPF (Diesel Particulate Filter) light had come on and after visiting the local Nissan Dealer, they quoted £1200 to replace the DPF.
 
Paul, the Protyre Southport Garage Manager suggested that they try to restore and renew the existing DPF. Paul utilised the ProTec DPF/Cat spray which was injected straight into the DPF and then poured one can of ProTec DPF Powerclean directly into the Fuel Tank. In less than an hour the DPF light was off and vehicle was good to go.
 
Mr Thompson was delighted with the result, as not only did he make a substantial saving, his car was fixed within an hour and has experienced no problems at all since. Here’s what he had to say:

“I was very happy with the service I received and the solution, the Protec DPF Cleaner was excellent, it worked very well and it was a quick process for me to wait while I had it done. Plus, I’ve had no issues at all since.”
 
He added:
 
“Thanks to Paul and the team for their excellent service as always, going above and beyond as standard!”
 
Protyre saved Mr Thompson £1080 and he later returned to Protyre Southport for a full service. For more information on DPF and Oxicat products click the button below:

DPF & Oxicat
 
Please ask your local Protyre Garage Manager for advice on using these products.
 
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Author

David Sholicar

David is the National Retail Operations Manager for Protyre. One of David’s areas of responsibility and expertise is dealing with the DVSA and MOT’s for Protyre. As the Authorised Examiner Designate Manager ( AEDM ) David deals with applications for changes to the many Vehicle Testing Stations ( VTS’s) including managing the growth of the Number of MOT testing stations that Protyre operate, allocating MOT tester roles, and monitoring the MOT Test logs to ensure that Protyre MOT standards are maintained as the best in the industry. David handles the relationships with our parts suppliers to ensure that Protyre only fit the best quality servicing parts, brake parts, and other aftermarket quality parts at the right price. David is also involved in ensuring that all technicians are trained or assessed to carry out the work completed in all centres, and that Protyre has a robust Quality control ( QC) Procedure in all centres. David is also involved in developing the customer service standards and customer service training for all Protyre team members to ensure that all Protyre customers can expect the highest levels of customer service. At Protyre we believe we have the highest levels of customer service excellence that can be found, not only in the garage industry, but also when compared to other retail organisations. Another area of expertise is David’s involvement in developing Protyre Operational, Environmental, and safe working procedures. David has worked for some of the UK’s best retailers and this expertise has been a key component in helping develop Protyre into a highly respected company within the fast fit industry. David’s mission is ensuring that Protyre is the local garage that you can trust.

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