Here to Help by Going There to Help During COVID-19

By David Sholicar

Protyre understands that not everyone can travel to a garage for their essential vehicle maintenance needs during the COVID-19 outbreak, be it due to self-isolation or because you’re a keyworker or community volunteer who simply can’t find the time. It’s for this reason that our garages are not only open and here to help, our front-line teams are ready to come to you to help as well with dedicated mobile fitting and collect and deliver services. Whether you come here or we go there, we are here to help keep your vehicle safe. Find your local Protyre garage to discuss how we can come to you to help:

Protyre Mobile van

Although we’re all using our cars less at the moment, the journeys that we do make are ones that really matter.  So, we need our vehicle to be ready to go. There are some checks you do at home, we’ve written a guide to help;  vehicle safety check guide. Maintenance is also important as it is your responsibility to maintain your vehicle’s roadworthiness including an up to date MOT. If your home checks identify required work or a scheduled maintenance check is due (service or MOT) and you cannot come to our garage for help, then let us come to you.

Do I need to be at home for a mobile fitter to come to me?

Not at all. We can come to your home, workplace, or wherever you happen to be – as long as there is enough room for our experienced fitters to operate safely then we are more than happy to come to you.
Alternatively, we can arrange a collect and deliver service from home or work.

What should I do when Protyre arrives?

If your car is at home, we advise a ‘dead drop’ key handover; once our mobile fitter arrives place they key on the doorstep, or another safe location, to avoid any hand-to-hand contact. We also ask that you remove the locking wheel nut from inside the car and leave this with the key.
If your car is at work or another non-residential location, please leave the keys and locking wheel nut somewhere easily accessible for the fitter (on a wheel for example) and stand a safe distance away (at least 2m) when our technician arrives.

What precautions are Protyre taking to safeguard its customers?

All of our technicians, whether they are working in brand or on the road, adhere to our strict COVID-19 protocols.  These include washing their hands before and after each job, using new gloves and new seat covers for every vehicle they work on.  They also wear face coverings at all times.  You can read more about our COVID-19 protocols here.

As well as this, our fleet of mobile fitting vehicles are cleaned inside and out regularly throughout the day.

Our experienced mobile tyre fitters offer a level of professionalism, care, and expertise that means you will never need to worry about the level and quality of service that you will receive. With our fully equipped vans and highly trained technicians, you and your vehicle will be in safe hands.
To help ensure peace of mind when it comes to your vehicle at this time simply buy your tyres at with our easy-to-use tyre guide then contact your local centre manager to arrange for Protyre to come to you.

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About the author

Article Author Photo
By David Sholicar
David is the National Retail Operations Manager for Protyre. One of David’s areas of responsibility and expertise is dealing with the DVSA and MOT’s for Protyre. As the Authorised Examiner Designate Manager ( AEDM ) David deals with applications for changes to the many Vehicle Testing Stations ( VTS’s) including managing the growth of the Number of MOT testing stations that Protyre operate, allocating MOT tester roles, and monitoring the MOT Test logs to ensure that Protyre MOT standards are maintained as the best in the industry.
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