National Retail Operations Manager
David is the National Retail Operations Manager for Protyre. One of David’s areas of responsibility and expertise is dealing with the DVSA and MOT’s for Protyre. As the Authorised Examiner Designate Manager ( AEDM ) David deals with applications for changes to the many Vehicle Testing Stations ( VTS’s) including managing the growth of the Number of MOT testing stations that Protyre operate, allocating MOT tester roles, and monitoring the MOT Test logs to ensure that Protyre MOT standards are maintained as the best in the industry. David handles the relationships with our parts suppliers to ensure that Protyre only fit the best quality servicing parts, brake parts, and other aftermarket quality parts at the right price. David is also involved in ensuring that all technicians are trained or assessed to carry out the work completed in all centres, and that Protyre has a robust Quality control ( QC) Procedure in all centres. David is also involved in developing the customer service standards and customer service training for all Protyre team members to ensure that all Protyre customers can expect the highest levels of customer service. At Protyre we believe we have the highest levels of customer service excellence that can be found, not only in the garage industry, but also when compared to other retail organisations. Another area of expertise is David’s involvement in developing Protyre Operational, Environmental, and safe working procedures. David has worked for some of the UK’s best retailers and this expertise has been a key component in helping develop Protyre into a highly respected company within the fast fit industry. David’s mission is ensuring that Protyre is the local garage that you can trust.