How To Check your car's Service History

Many people purchase used cars that come without a full service history for whatever reason. However, it is often possible with a bit of effort to track down part of it if not all of it. The positive side of this is that it will possibly increase the value of your car while giving you additional peace of mind.


If your car comes without a car service history, this doesn’t necessarily mean that there is something wrong with it. Service histories are lost all the time for perfectly legitimate reasons, but this doesn’t mean you can’t get them back.
 

Service history - what is it?

This is a history of the work carried out on the car by one or more garages over the years. This normally takes the form of stamps in a service book, which also records the mileage and the work performed on the car. More recently, many manufacturers have moved service histories onto their own computer systems which can be checked upon request. For data protection reasons, you will probably be required to show proof of ownership or, in the case of a car you are considering purchasing, confirmation from the current owner that they are happy for the dealer to release this information.
 

Performing a car service history check

For your own vehicle, if you don’t know where you’ve put the service history with the accompanying invoices but you know where you had the car serviced, then you can contact the garage directly. They’ll be able to locate all the relevant files on their computer system and you’ll be able to put together your missing history.
 
The problem occurs when you don’t know where the service took place. In this case, the best thing to do is to get in touch with the manufacturer and get as much information as you can by giving them the VIN number of the car. They’ll be able to put you in touch with the original dealer who should be able to give you information on your car if it was serviced by them.
 
If the car was serviced at more than one place, then this is also problematic. However, it is at least possible to get the MOT information on your vehicle from the DVLA with just the car’s registration number. The DVLA website also allows you to determine whether the car has any safety recalls outstanding or if it is stolen.


Why should I get my car serviced at Protyre?

Protyre offer Gold (Full), Silver (Interim) and Bronze (Oil) service packages to suit any customer requirement. Click on an option below for more information.

Gold Service   Silver Service   Bronze Service

For more information on what's included in each of our service packages, click here.

 

Is it worth having a service history?

According to research, a car without a service history loses up to 26 per cent in its value compared with a car that has a service history. The average used car in the UK costs around £8000 meaning that a missing service history could cost you around £2000.
 
Why not book your next service with the professionals at Protyre and enjoy substantial savings in comparison with main dealer prices? We have garages across the country staffed by expert mechanics with experience in servicing almost every vehicle imaginable. Simply use our online booking form or call the friendly team at your local Protyre, the local garage you can trust.

About the author

David Sholicar

David is the National Retail Operations Manager for Protyre. One of David’s areas of responsibility and expertise is dealing with the DVSA and MOT’s for Protyre. As the Authorised Examiner Designate Manager ( AEDM ) David deals with applications for changes to the many Vehicle Testing Stations ( VTS’s) including managing the growth of the Number of MOT testing stations that Protyre operate, allocating MOT tester roles, and monitoring the MOT Test logs to ensure that Protyre MOT standards are maintained as the best in the industry. David handles the relationships with our parts suppliers to ensure that Protyre only fit the best quality servicing parts, brake parts, and other aftermarket quality parts at the right price. David is also involved in ensuring that all technicians are trained or assessed to carry out the work completed in all centres, and that Protyre has a robust Quality control ( QC) Procedure in all centres. David is also involved in developing the customer service standards and customer service training for all Protyre team members to ensure that all Protyre customers can expect the highest levels of customer service. At Protyre we believe we have the highest levels of customer service excellence that can be found, not only in the garage industry, but also when compared to other retail organisations. Another area of expertise is David’s involvement in developing Protyre Operational, Environmental, and safe working procedures. David has worked for some of the UK’s best retailers and this expertise has been a key component in helping develop Protyre into a highly respected company within the fast fit industry. David’s mission is ensuring that Protyre is the local garage that you can trust.

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